Managed Services
DCE's managed services solutions provide clients with a comprehensive partnership model for ongoing IT services and support. Our service plans combine the key ingredients of people, processes, and technology needed to maintain healthy, productive IT environments letting you focus on your business. In addition, all of our plans provide strategic consulting services to help ensure that your IT objectives are continuously aligned with your business needs.
Key Focus Areas:
- Strategic Technology Consulting: strategic IT planning, annual budgeting, solutions architecture, virtual CIO services
- Server Management: 24x7 availability, fault, and performance monitoring, maintenance and patch management, security management
- Desktop Management: 24x7 monitoring, maintenance and patch management, security management, desktop optimization
- Network Management: 24x7 availability, fault, and performance monitoring, maintenance, configuration management, security managemen
- IT Administration: monthly reporting, regular reviews, asset management, warranty management, license management, vendor management
Key Benefits and Value:
- Ability to monitor, track, and respond to any IT challenge you may face on a 24x7 basis
- Offers you cost-effective, flexible support options sized to fit your particular business and IT needs
- Provides you with dedicated support with our experienced, highly qualified team of consultants and engineers
- Implements industry standard best practices to ensure high performance availability, reliability, and security of your network, systems, and applications
- We work in partnership with you to design and develop infrastructure strategies and roadmaps to support your business and organizational goals
DCE also offers additional managed services, including online backup, managed firewall security, mobile device management, and many more. Please contact us to discuss how our managed services solutions can benefit your business and organization.